We provide refunds within 7 working days for all orders apart from:
1. Products perishable in nature
2. Gift Certificates
3. Items that have been used or altered.
4. An item not returned in the condition it was received.
5. Any item received by us in a damaged condition.
We take stringent measures to ensure that the items delivered to you are in perfect condition. However, there is a remote possibility that:
• the item may be damaged during transit
• or there might be a manufacturing defect
• or that a wrong item is delivered to you
In only such cases as given above, we will replace the item at no extra cost, provided that the request for replacement/return of the item is made within a week from receiving the order. No returns or replacements will be allowed after the order is processed, except for the reasons given above.
To get a replacement, email us your Order Number and the Reason for returning. Only after receiving our confirmation for the return, you are requested to send the item back to us through any reliable courier at your cost and providing us with a tracking number. We shall not be responsible for any items sent to us for return/replacement without our confirmation.
REFUNDS WILL BE MADE IN THE SAME FORM THAT THE PAYMENT IS RECEIVED WITHIN 10 WORKING DAYS FROM THE DATE OF RECEIVING THE RETURNED GOODS TO OUR OFFICE.